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UniFi Network Topology Map Explained

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How to read the Topology view in UniFi OS: gateways, switches, wired links, link speeds, and how devices chain together.

UniFi Network Topology Map Explained

In UniFi OS, open Topology (or Devices → Topology) to see a live map of how your hardware connects. This doc explains what you are looking at.

What the map shows

The topology is a tree that flows from your internet edge on the left through switches to access points and clients on the right. It answers:

  • Which switch is my AP plugged into?
  • Is this link wired or wireless?
  • How fast is the link (GbE, 2.5G, 10G)?
  • Which clients hang off each AP?

Device types you will see

Icon / label Usually is Role
Gateway / USG / UDM / UXG Router/firewall Internet, NAT, DHCP, inter-VLAN routing
Switch (rack or desktop) UniFi switch PoE to APs, VLAN trunks, wired clients
AP / UAP / U6 / U7 Access point WiFi for clients
Client names (phone, laptop) End user device Connected via WiFi or wire

On a hosted i2unifi controller, the topology still shows your on-site hardware. The controller itself is in the cloud — it does not appear as a box in the middle of your LAN tree.

Wired connections (solid lines)

Solid lines mean Ethernet. Common labels:

Label Meaning
GbE / 1000 FDX 1 Gbps full duplex
2 GbE / 2.5 GbE Multi-gig link (switch and AP must support it)
100 FDX 100 Mbps (older cable, bad port, or negotiation issue)
#3 ← (port hint) Often shows switch port number for that link

Typical wired chain

[Gateway] ----GbE----> [Core Switch] ----GbE----> [Office Switch] ----> [AP]
                              |
                              +----> [Desktop / printer]

Aggregation switches (for example sw00-10g-agg) sit at the top of larger sites and fan out to distribution switches — exactly like the multi-switch trees in enterprise deployments.

Wireless connections (dashed lines)

Dashed lines mean WiFi — usually:

  • A client (phone, laptop, TV) connected to an AP
  • Sometimes a mesh uplink (AP to AP over WiFi — use wired uplinks when you can)

Each wireless client often shows:

  • SSID name (which WiFi network it joined)
  • Channel / band (for example 161 (ac) = 5 GHz)
  • Signal % (higher is better; weak clients may need a closer AP)

Collapse and expand

Blue minus (−) icons on junctions let you collapse branches to simplify a busy map. Use this on large sites with many APs or floor-by-floor switch names (for example Untergeschoss, Obergeschoss).

Multi-floor and multi-switch sites

Real sites often look like:

                    [Core / agg switch]
                     /       |        \
            [Floor 2 sw]  [Floor 1 sw]  [Basement sw]
                 |            |              |
              [AP east]    [AP hall]      [AP garage]

Name switches and APs by location (SW-Office-1, AP-Hall-East) so the map matches how you troubleshoot.

What topology does not show

  • User internet traffic path to the cloud — see How UniFi Devices Connect to i2unifi Cloud (Guides)
  • Full VLAN design — see VLANs Step-by-Step (Guides)
  • Historical outages — use Insights, Alerts, or device timelines

Quick troubleshooting with topology

What you see Likely issue
AP gray / offline PoE, cable, wrong VLAN on switch port
AP on dashed link to another AP Mesh uplink — check signal and prefer wire
Client on 2.4 GHz only, weak signal Coverage or band steering — add AP or tune RSSI
100 FDX on a GbE port Bad cable, damaged port, or autoneg fallback

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