After You Purchase an i2unifi Server

This checklist walks you from checkout to a working UniFi network on your hosted controller.

1. Check your email and dashboard

• Confirm your i2unifi account email and log in to the Dashboard.
• Open Servers — your new instance should appear with hostname, IP, and status active (or pending while provisioning finishes).

2. Open the UniFi controller

• From Servers, use the console / controller link (or the URL provided in your welcome email).
• Sign in with the admin username and password from provisioning.
• Change the admin password immediately under Settings → Admins.

3. Complete initial UniFi setup

• Set timezone, country, and site name.
• Skipping cloud/UI prompts you do not need is fine — you can revisit later.

4. Adopt your first device

• Factory-reset UniFi gear if it was used elsewhere.
• Connect gateway or switch/AP so it can reach the internet and your controller.
• In UniFi OS → Devices, click Adopt on pending hardware.

See the Adopting UniFi Devices guide for Layer 3 and firewall tips.

5. Basic security

• Enable 2FA on your UniFi admin account when available.
• Do not share full admin access — create read-only or limited admins for staff.

6. Take a backup early

• Settings → System → Backups → download a manual backup after basic config.
• See Backing Up and Restoring UniFi OS for schedule recommendations.

Need help?

Open a ticket from your i2unifi dashboard if the server stays pending, the controller URL does not load, or adoption fails after checking the adoption guide.